Communication is the key to smooth business operations and especially plays a crucial role in providing customer support. It is fundamentally the key to everything. Hence, businesses rely on modern cloud-based voice calling platforms to assist them in conducting business communications. Searching for a smart solution to overcome communication goals has always been the key behind businesses to build a strong client base. High-quality along with, extreme precision, has to be the key factor in one such service provider. Toky so far has been a remarkable business phone system for companies worldwide. However, every cloud phone system has its capacity and can’t serve beyond it. So it is extremely important to know some of the other good Toky alternatives for businesses opting for a business phone to go with this year.
CallHippo stands as a fabulous option and probably the best alternative to Toky. It is chosen by some of the top brands, including the likes of Philips, Capgemini, Bank of America, Dell, Caterpillar, and the list is just endless. With all the necessary and essential features that a business phone system must have, CallHippo also keeps up with its competitive pricing. This makes it an impeccable choice to go with for your business’s call center. Apart from it, this blog will mention around ten to fifteen good alternative to Toky you can choose from for your business.
1. CallHippo
CallHippo has to be the best alternative to Toky for businesses. Its comprehensive service list for a cloud-based business VoIP solution is too much to ask for. Offering an entire range of industry-level communications, CallHippo surpasses every business’s expectations. The service considers a lot about the callers reaching the call center to the agents answering. Competitive pricing is another factor that makes it top the charts.
2. Outreach
To stand second in our list of the best alternative to Toky in 2020, Outreach does the job of a business system quite incredibly well. The service allows a call center to create and track several tasks initiated simultaneously. A tool to reach out to the masses. However, Outreach can get better with its navigation and call functions.
3. Groove
A streamlined way of an automatic outbound sales call can be achieved with Groove in 2020. The templates and flows allow the agents to create slots for the calls they are going to make for a particular day. Smooth integrations with Google suite makes Groove a genuine participant.
4. Genesys Cloud
Bridging the gap between excessive functionality with less complexity stands Genesys Cloud as a great option for call center platforms. Its ability to transport your existing phone line service into a cloud-based VoIP system could be a good consideration for you in an ideal alternative to Toky this year.
5. CloudTalk
A call center software built for modern businesses and to have a trusted clientele. CloudTalk’s ultimate call quality is a commendable feature to talk about, and the way it has simplified the lives of millions of call center agents for quite some time now is as excellent as it can be.
6. RingCentral
RingCentral could be a good option to go with. However, the setup time it requires is a bit more than the others on this list. Overall, it is a robust cloud-based VoIP business phone system to have a list of full features calling solutions.
7. Nice inContact CXone
Fetching good review points, Nice inContact CXone could be an ideal choice for the managers, and staff providing advanced business consulting solutions to their customers. It allows the agent to monitor calls placed in the queue with the wait time for each of them. It even allows a senior business employee of the company to monitor staff quality over the calls.
8. ToutApp
A very basic approach to a business VoIP phone system would be ToutApp. It isn’t the best alternative to Toky in 2020, but for small businesses, this can be a good choice to stick to.
9. Salesforce Essentials
Opening up the possibility to build stronger customer relationships, Salesforce Essentials can be a great VoIP call system for outbound call centers. It comes with a built-in CRM option even for small businesses, which is easy to set up, troubleless to use, and hassle-free to maintain.
10. Gryphon Networks
Newly introduced and constantly growing, Gryphon Networks can be a good option to try out for your medium-scale call center in 2020. With a dedicated fleet of support professionals, Gryphon has miles to go. Also, easy with their pricing, this VoIP calling service provider could be your best choice.
11. Aircall
A very enjoyable platform for VoIP Calls is Aircall. Once the agent understands all the functionality Aircall can provide, it is flawless to use for be it any call center having a huge database of customers.
12. Dialpad
Offering simple yet powerful controls to the call center agents, Dialpad is the main phone system for many business organizations. The call switching feature of Dialpad, which enables the agent to switch over between the computer and phone makes it an intuitive VoIP calling platform.
13. GoToConnect
Formerly known as Jive, GoToConnect can be a great choice for businesses looking for a multi-platform VoIP call solution. This service provider offers great call transfer speeds and creating an IVR is as simple as it gets with GoToConnect.
14. Talkdesk
Connecting and reporting simultaneously is possible with Talkdesk. Its software is best in class and is often adaptable to meet unique call center business configurations.
15. CallTrackingMetrics
With the will power of constantly modifying their systems into advanced VoIP calling platform, CallTrackingMetrics is a brilliant service provider. It allows call centers to track important marketing channels, and utilize them for business development.
Final Words
So as you went through the fifteen best Toky alternatives in 2020, you might fumble upon the fact of choosing the right one. Hence, we want to remember you once again that CallHippo is going to be the best choice to go with. With seamless integrations with so many professional customer support platforms, CallHippo stands out to be the best VoIP business call system currently. Do not forget the feature-rich platform, 3-minutes setup, and the best pricing that CallHippo offers.
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